About Us


Columbia Mail provides faculty, staff and undergraduate residents of Columbia Housing with campus mail service. The Administrative Mail team serves the administrative departments and offices of the University, including mail delivery, mail metering and bulk mailing services.The Undergraduate Package Center in Lerner Hall serves undergraduate residents of Columbia Housing and provides discounted FedEx shipment services to University affiliates.

We are committed to providing outstanding customer service to ensure community satisfaction while continuously working to improve our operations. Get to know our team and services.

Undergraduate Mail Customer Service

Mauricio Farigua
Mauricio Farigua
Client Service Manager
212-854-6685

Mauricio Farigua joined Coumbia University in May 2016. He manages the operations of the Undergraduate Package Center. In this capacity, Mauricio oversees the processing and delivery of all mail destined to undergraduate residents of Columbia Housing, in addition to managing auxiliary courier services available to students and Columbia affiliates. Mauricio previously worked as senior manager at FedEx in New York City, focusing on shipping and logistics. 

  

Administrative Mail Customer Service

Khalid Dhobhany
Khalid Dhobhany
Manager
212-854-2081

Khalid Dhobhany oversees Columbia Mail operations, including both administrative and undergraduate services. In this role, he is responsible for ensuring the proper and timely flow of departmental and campus community mail. A member of the team since 1998, Khalid previously served as a manager with Central Parking System. He holds a Bachelor of Science degree in Industrial Engineering from Tennessee Tech University.

David Ramos
David Ramos
Assistant Manager
212-854-9686

David Ramos helps oversee the department’s mailroom operations. Among his responsibilities, David manages mail delivery to the University community, ensuring it reaches students, staff and faculty in a timely manner. David joined Columbia in 2006 after serving as an Operating Room Tech Coordinator at St. Luke’s Hospital.

Bulk Mail Services

Sal Bernardino
Sal Bernardino
Manager
212-854-6594

Sal Bernardino is the Bulk Mail Manager for Columbia Mail. He is responsible for coordinating the fulfillment and shipping of large volume mail jobs, as well as the messenger service.  A true Columbia veteran, Sal has been employed with the University since 1968.

Administration

Mike Pagan
Miguel Pagan
Executive Director, Administrative Services
212-854-2457

Miguel Pagan is the Executive Director of Administrative Services, charged with the leadership of Columbia Mail, Columbia Print, Columbia Transportation, and Campus Services IT. Mike provides strategic and operational oversight to these departments, with a focus on customer service, operational efficiency, and sustainable solutions.


Having joined the University in 2004, Mike brings significant operational focus and expertise to the organization. He spent nearly two decades in healthcare administration, debuting in a staff position at Mt. Sinai Hospital and rising to Corporate Director of Materials Management at St. Luke’s-Roosevelt Hospital.

José Rosa
José Rosa
Director of Operations, Administrative Services
212-854-3011

José Rosa is the Director of Operations for Administrative Services. Jose ensures the efficient functioning of services within Columbia Mail and Columbia Transportation, extending to and connecting the Morningside, Manhattanville, Medical Center and Lamont campuses.
 

Previously, José served as the Director of Operations for Columbia Housing, overseeing customer service, facilities management, and sustainability programs. He joined the Columbia community in October 2004, having held leadership positions at NYU Medical Center and St. Luke’s-Roosevelt Hospital. José received his Bachelor of Science degree in Healthcare Policy and Planning from New York University and a Master’s of Science degree in Sustainability Management from Columbia University.
 

Other Columbia Mail Services

Barbara Vines
Harlem Hospital
212-939-1782

Joe Fernandez
Columbia University Medical Center, Facilities Management
212-305-3602

Pat Ables
Lamont-Doherty Earth Observatory, Traffic Department
845-365-8864