Get to know the Package Center's services
Starting this Monday, October 3 the main entrance of Wien Hall should be used to access the Package Center.
Enter the Wien Hall building doors, swipe at the guard desk, and proceed downstairs. The kiosks are at the bottom of the stairs. Check-in and then proceed through doors to the Package Center.
The Morningside Drive service entrance to the Package Center will not be an access point again until next fall.
Columbia Mail has transitioned partnership of its Student Mail operations to Swiss Post Solutions, or “SPS.” SPS is a premiere global firm in this field, with proven operational efficiency at other universities across the country and with corporate clients across the world. The SPS team of customer service ambassadors began in July as the new face of Columbia Mail’s Package Center.
All packages (excluding oversized parcels and perishables) are kept for up to 14 days. After 7 days, you will receive an email notification that the package is scheduled for return if not claimed within the next 7 days.
Oversized parcels are kept for up to 7 days only. After 7 days these items are returned to sender.