Get to know the Package Center's services
Columbia University issues mailboxes and mailbox keys to undergraduate residents of Columbia Housing only. Incoming residents receive their mailbox keys from Columbia Housing upon check-in.
Mail is not distributed to students without keys. A student who loses his or her mailbox key can request at the Mail window on the 3rd floor ramp of Lerner Hall. A valid University ID card must be presented and a non-refundable $50 fee applies in order to receive a replacement key.