Package Return Policy

All packages (excluding oversized parcels and perishables) are kept for up to 14 days. After 7 days, you will receive an email notification that the package is scheduled for return if not claimed within the next 7 days.

Oversized parcels are kept for up to 7 days only. After 7 days these items are returned to sender.

For perishables, students are notified by email that their received package is clearly marked as "perishable." Perishable deliveries are held for up to 7 days, after which they are discarded. Please ensure that packages containing perishables are properly addressed and clearly marked as "perishable."