Even if you have received a notification from Amazon saying your package was delivered, we may not have received it. If we have your package, the Student Mail Center will send a separate notification via email within 24 hours letting you know it’s time to pick it up.
If you do not receive a notification from the Student Mail Center, but Amazon says your package is delivered, you should:
Notify the Student Mail Center by sending an email to [email protected] with your tracking number AND order number.
Notify Amazon that the delivery was not made and cancel the missing order.