Our Team

Miguel Pagan is the Assistant Vice President of Administrative Services, charged with the leadership of Columbia Mail, Columbia Print, and Columbia Transportation. Mike provides strategic and operational oversight to these departments, with a focus on customer service, operational efficiency, and sustainable solutions.

Having joined the University in 2004, Mike brings significant operational focus and expertise to the organization. He spent nearly two decades in healthcare administration, debuting in a staff position at Mt. Sinai Hospital and rising to Corporate Director of Materials Management at St. Luke’s-Roosevelt Hospital.

Mauricio Farigua joined Coumbia University in May 2016. He manages the operations of the Undergraduate Package Center. In this capacity, Mauricio oversees the processing and delivery of all mail destined to undergraduate residents of Columbia Housing, in addition to managing auxiliary courier services available to students and Columbia affiliates. Mauricio previously worked as senior manager at FedEx in New York City, focusing on shipping and logistics. 

Jimmy Lai is the Assistant Director for Administrative Services, Manhattanville. Jimmy acts as a liaison between the Manhattanville campus and Mail and Transportation operations. This is a critical position managing the logistics of services for our growing campus community there, ensuring schools and departments have a single point of contact and access to the support needed.  

Jimmy is a well-respected member of the Columbia community, having served within Public Safety since 2018 in an administrative and planning leadership role.

Jason Laufer is a Manager of Operations for Administrative Services. In this role, Jason is responsible for overseeing Transportation and Mail Services, ensuring efficiency and excellence across critical operations. Jason joined Columbia University in 2018 as a Public Safety Officer and was promoted to Sergeant in 2020. In June 2023, he took on the additional responsibility of overseeing Public Safety's fleet before transitioning to his current role in August 2024.

Jason holds a BS in Business Administration from SUNY Buffalo State University. Outside of work, he enjoys sports and gaming, and is a dedicated continuous learner, exploring useful information that can enhance both his personal knowledge and professional contributions.

Greg Rivas is the Executive Director of Administrative Services, responsible for strategic direction, planning and execution across Columbia Mail and Transportation. In this role, he oversees the technology systems utilized by Administrative Services, acts as the financial steward for department operations, and serves as the senior relationship manager with service contractors. He also works closely with the departments and schools who utilize our services, ensuring operations are customer-focused and seeking new opportunities to evolve the portfolio.  

Greg's previous role was at NYU, where he served as the Director of Transportation Services since 2014. He holds a BS in Business Administration from Fordham, as well as two Masters degrees in Transportation Planning and Urban Planning from NYU. 

David Ramos helps oversee the department’s mailroom operations. Among his responsibilities, David manages mail delivery to the University community, ensuring it reaches students, staff and faculty in a timely manner. David joined Columbia in 2006 after serving as an Operating Room Tech Coordinator at St. Luke’s Hospital.

Anthony Cardiello is a Manager of Operations for Administrative Services, where he is responsible for overseeing the operational proficiency of Transportation and Mail Services. In this role, Anthony ensures the smooth running of the department while identifying opportunities to implement automation for improved efficiency across processes. Anthony’s career in transportation began as a student worker at Fordham University’s Department of Transportation in May 2015, where he developed a keen interest in transportation, logistics, and fleet management. This passion led him to return to Fordham as an administrator in the transportation department after completing his undergraduate studies.

Anthony holds a BS in Public Accountancy with a minor in Psychology and an MBA from Fordham University’s Gabelli School of Business. Outside of work, he enjoys hiking, completing DIY projects, and playing video games.