Announcements

Below are the latest news and announcements from Columbia Mail.

Recently, Amazon has mis-delivered pallets of packages to the Columbia Student Mail Center. Here's what to do if you are missing a package from Amazon.

Team delivers over 5,500 packages directly to undergraduate residential rooms in August prior to student arrival.

You may have heard in the news about a package that detonated at Northeastern University in Boston, resulting in minor injuries to one member of their staff.

Learn about our Fall hours, directions to the Mail Center, and all you need to know for Check-In.

Shipping items to campus in advance of Check-In is a smart move-in strategy. Students can begin shipping items August 1. Items received between August 1 and August 15 will be delivered directly to their residence hall room. Please review the Mail and Package Pre-Delivery information on the Columbia Housing website.

Make sure to follow the outlined address format for undergraduate students living in the residence halls.

Make sure to add your UNI to your first name so USPS recognizes you as a unique resident of our campus buildings.

Despite an unprecedented academic year, the departments within Columbia University Campus Services committed to providing above-and-beyond care. To make the transition to campus as smooth as possible, particularly for those students observing a travel or testing quarantine, Campus Services delivered key items to residence halls during Check-In and beginning period of each term.

 

Due to a Winter Storm Warning for New York City and its surrounding areas, the Administrative Mail Office will be closed on Monday, February 1. The Student Mail Center will close at 12:00 p.m. on Monday as well.

Columbia Mail recently installed a new package locker in John Jay Hall for use by students with a disability or temporary injury.

In an effort to beat the “Fall Rush” of packages delivered to the Student Mail Center each year, Columbia Mail committed to delivering all bulk packages – measuring at least 4 cubic feet or 20 pounds in weight – ordered before August 27 to residence halls in advance of student move-in.  

Student Mail introduces Smart Lockers: After-hour access to important mail or packages. Located on the lower level of Wien Hall, lockers will be available upon request.

How it works: 

  • Lockers are accessible only when the Student Mail Center is closed.
  • Locker space is limited and so usage is prioritized for critical needs, such as: 
    • medication (non-perishable only, lockers are not refrigerated)
    • time-sensitive materials (e.g. employment documents, identification)
    • items of high value (e.g. cell phone, laptop)
  • There are 28 lockers in total, the largest being 22x16x13.5 (LxWxH). Over-sized packages are not eligible for lockers. 
  • To request a locker, students should reply to the email notification received when mail or a package has arrived.
  • Lockers cannot be reserved for mail or packages before they are received and processed at the Student Mail Center.
  • Students that are unable to reach high or bend down should indicate that a mid-level locker is needed.
  • The email request must be received by 3:00 p.m. the day the locker is needed in order to be considered. 
  • By 5:00 p.m., Student Mail will send a confirmation email with a 6-digit pin to open the locker.
  • If the item is not picked up by 9:00 a.m. the following morning, the item will be removed from the locker and returned to the Student Mail Center for pick up. The student will not receive further email notifications.

Questions? Email [email protected] or call 212-854-0100.  
 

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Columbia Mail partners with Swiss Post Solution (SPS) to operate service in the Undergraduate Student Package Center, located in the lower level of Wien Hall. The Package Center was recognized by SPS as the 2016 Large Site of the Year Award winner.